IC System’s company head office is in St. Paul, Minnesota, with branches in North Dakota, Iowa, Florida, and Wisconsin. With over 1,100 personnel, IC System is a large, privately-owned debt collection agency that’s been in operation for many years. The Better Business Bureau has in excess of 730 complaints filed against IC System, and the debt collection agency has been sued 50 times for allegedly violating the Fair Debt Collection Practices Act.
IC System specializes in debt collections inside the healthcare, consumer, utility, commercial, and financial industries. IC System’s style is to go to just about any length that will help boost the client’s bottom line. They have been charged over a dozen times in the past year for supposed violations of the Fair Debt Collection Practices Act.
Most of IC System’s complaints fall within the nation of telephone harassment. There are countless complaints against IC System online, and about 90% of them are a result of poor service, obnoxious staff, and impolite behavior. Most of the issues generated are from customers who have been reached by mistake, like inheriting the phone number of a stranger that owes a debt. If you have been put through this sort of harassment, you should take a stand because IC System will probably keep contact you.
If you move into a house or are assigned a cell phone number of somebody who owes a back debt and start receiving phone calls from debt collection agencies like IC System, take a stand right away. Answer the phone and inform them that you do not know the person they are wanting to speak to. If necessary, send a cease and desist notice in writing, explaining that you don’t want to be contacted. It is a breach of the Fair Debt Collection Practices Act for IC System to keep calling and harassing you while trying to find someone who owes a debt. It isn’t your problem, therefore you shouldn’t be put through this sort of harassment. If the harassment persists, file a complaint with the Federal Trade Commission and your state Attorney General’s office. In addition, speak to a fair debt lawyer.
444 Highway 96 East
St. Paul, MN 55127-2557