Houston-based debt collection agency Pentagroup Financial employs well over 300 collectors operating from call centers in Houston, TX, and Buffalo, NY. Pentagroup is labeled as a large business, with 2007 income exceeding $15 million. While collections are in the center of the Pentagroup Financial’s business, the debt collection agency solidly promotes a complete operation for all of a client’s receivable operations. Pentagroup was given the distinction of “Best Place to Work in Collections” for 2009 by industry magazine “Inside ARM.” It’s additionally mentioned as one of the fastest growing privately owned companies in 2007 by Inc 500. That said, Pentagroup was sued a minimum of 40 times in federal court within the last year for purportedly violating the Fair Debt Collection Practices Act.
In case a debt collector from Pentagroup Financial gets overly aggressive in wanting to make contact with you and also starts calling third parties to help out with that effort, they may or may not be violating the Fair Debt Collection Practices Act. For instance, a Pentagroup debt collector can legitimately connect with a third party like a neighbor or a relative in an effort to locate you. In fact, he is able to utilize any pretext he likes. He is able to represent himself as being some insurance company agent and say that he has an urgent message pertaining to an insurance claim but the document contains the wrong contact details. That is definitely sly but it’s not against the law.
He can’t however, phone the same particular person more than once unless of course he’s got evidence that the particular person knowingly misinformed him. He additionally can not inform any 3rd party that he is attempting to find you to collect a debt. That’s where the law gets a little murky. The saying “urgent business message” and “this is not a telemarketing call” have pretty much become synonymous with bill collector messages. So if he calls your neighbor and asks her to place a note on your door to call and get the “urgent business message,” your neighbor certainly is aware it’s a collection call.
In order to fight this behavior, keep a log of the dates, times, names of the collectors, and just what had been said. You may file a complaint with the Federal Trade Commission or you can take it to a fair debt lawyer for action.
Pentagroup Financial
5959 Corporate Drive, Suite 1400
Houston, TX 77036
800-385-9060
Thanks to lawmakers and federal banking regulators, your credit card monthly statements have to carry more details than before. Credit Card Act of 2009 has mandated certain disclosures. Now the new statements are designed to be more reader-friendly and help credit cardholders easily find important information on their monthly statements. Displayed are payments due, the [...]
The Fair Debt Collections Practices Act (FDCPA) came into existence to protect consumers against unfair and unethical practices of debt collectors. Enforced by the Federal Trade Commission (FTC), the FDCPA is a federal statute that shields consumers from unscrupulous debt collection methods.Debt Collectors resort to harassment of consumers and violate the FDCPA. Despite your debt, [...]
Three very important steps to stopping of debt collection are identifying whether you owe a debt or not, reviewing your right and taking action of your right has been violated. The Fair debt Collection Practices Act (FDCPA) was established by the Federal Trade Commission (FTC) to ensure fair debt collection practices. The FDCPA is enforced [...]
When debt collectors harass you, they have broken the law! The Fair Debt Collection Practices Act, FDCPA, is a law that protects individuals from overzealous debt collectors and dishonest collection agencies practices. Some common illegal strategies by debt collectors are: Calls to you at work Calls to you at home at late hours. Threats to [...]
